Structure of online registration and identification of clients – consulting project for your company
What is the best way to prepare yourself to design the registration process in digital channels?
Enlistment or registering clients for online services should be highly effective expressed in intuitive, uncomplicated, and common digital identification tools. It is necessary to answer a few questions. What identification tools are available or applicable? Which solution is affordable? What are the market experiences with a given tool? Which tool will be the most efficient in your business process?
At Obserwatorium.biz, we implement consulting projects that allow you to consider all these aspects and implementation registration process along with the process of identification that meets your clients’ needs. At the same time, we attain digital strategies for your company. The offer is addressed to the clients from the financial, insurances, telecommunication sectors, and SME clients.
What we can do within the consulting project:
→ Introductory workshop
- general presentations about electronic identification tools
- a presentation about legal and technological constraints
- forming with the client main requirements and functional range of the project
- formulating a plan of the project
→ Identification and proposal of the pertinent solutions
- preparation of a revision and defining the legal requirements for the use of specific electronic identification tool in your company
- preparation of a document of business conditions, including implementation possibilities of potential identification tools (an indication of suppliers)
- benchmarking available solutions and obtaining offers from suppliers
→ Great user experience
- designing a new digital process from the point of view of the client
- analysis and evaluation of ergonomic aspects of the key transaction and service processes on the website and mobile applications
→ Workshop on deciding about the target solution
- workshop and creating the implementation model
- help in choosing the technology or technological partner
→ Integration with existing business processes
- support during implementation work, recommendations about changes during the project
- active participation as a consultant at the stage of implementation
→ What are the main benefits of implementing the digital process of registration and the electronic identification process?
- you will be able to enlist new clients and sign fully digital and electronic contracts with them, without courier or visit in the local office
- acquisition of the customers can be done in a few minutes
- the designed process will take into account optimal user experiences (ergonomics, user-friendly interface)
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