A UX (user experience) audit aims to improve the user experience of a given website or application. In business, such services are being used more and more often, as customer requirements for the functionality and ease of use of electronic products are growing. Meeting these requirements leads to greater loyalty and trust, and thus higher revenues.
Table of contents:
- Who is this offer for?
- What does an expert UX audit consist of?
- What are the benefits of conducting a UX audit?
Who is this offer for?
A UX audit is an offer for all companies and organizations that want to develop better customer relationships and thus increase their profits by applying a UX strategy.
What does an expert UX audit consist of?
A website audit includes:
- analysis, which involves finding errors,
- analysis of user behavior,
- usability tests that check the impact of website content on product sales,
- creation of UX mockups showing elements of the website that need improvement.
What are the benefits of conducting a UX audit?
Increased conversion, i.e., the ratio of sales, newsletter signups, or leads to website traffic. This means that the company’s profits will be higher, but in addition, you can count on:
- User loyalty – a functional and intuitive website will encourage customers to visit it more often.
- Reduced need to guide users through processes on the website, thus reducing the workload of the Customer Service Department.
Our clients
The expertise of our team has been recognized by many companies and institutions operating on the Polish and foreign markets in recent years. Selected clients include:
- Aruba.it
- Asseco Data Systems
- Autenti
- Evrotust
- IDNOW
- ImID
- KIR
About Obserwatorium.biz
We are a team of experts with extensive experience in managing technological and business projects. In our consulting activities, we focus on a universal approach to issues related to digital identity and trust services, such as electronic signatures, e-delivery, and electronic attestations of attributes. When implementing projects, we take into account the technological, standardization, and business aspects, as well as the user’s perspective. Our main clients are trust services and digital identity solution prviders, financial institutions and public administration.
Our mission is to inspire and share our expertise with our clients. We want to support them in building and applying digital identity solutions and trust services. We believe that by doing so, we are contributing to making the world a safer and more connected place.
Would you like to receive an offer? Fill out the form: