What is a UX audit?
The purpose of a UX (user experience) audit is to improve the user experience of a given website or application. In business, such services are being used more and more often, as customer requirements for the functionality and ease of use of electronic products are growing. Meeting these requirements leads to greater loyalty and trust, and thus higher revenues.
What does an expert UX audit consist of?
A website audit includes:
- analysis, which involves finding errors,
- analysis of user behavior,
- usability tests, which check the impact of website content on product sales,
- creation of UX mockups showing elements of the website that need improvement;
What are the benefits of conducting a UX audit?
Increased conversion, i.e., the ratio of sales, newsletter signups, or leads to website traffic. This means that the company’s profits will be higher, but in addition, you can count on:
- User loyalty – a functional and intuitive website will encourage customers to visit it more often.
- Reduced need to guide users through processes on the website, thus reducing the workload of the Customer Service Department.
Who is this offer for?
For all companies and organizations that want to develop better customer relationships and thus increase their profits by applying UX strategies.
Our clients
The expertise of our team has been recognized by many companies and institutions operating on the Polish and foreign markets in recent years. Selected clients include:
- Asseco Data Systems
- Autenti
- Evrotrust
- Swisscom
- KIR
- PWPW
About Obserwatorium.biz
We are a team of experts in the field of finance and technology with extensive experience in conducting technological and business projects in financial institutions, IT and public administration. We cooperate with a number of specialists who support us in the implementation of individual projects.
Contact us
We invite you to contact our representative directly in order to present the possibilities of support. Contact Us →